Question 1

Location

Accepted Answer

Depending on the aircraft and service booked, flights may depart from Helinorth Heliport , San Fernando International Airport , or the City Autodrome . Helinorth and San Fernando are in northern Greater Buenos Aires; the City Autodrome is in the south of the City of Buenos Aires. We will let you know the departure point and access directions before you book.

Question 2

Flight dates and times

Accepted Answer

We operate flights every day of the week, weekends and holidays, with departures from 9:00 am. We fly during daylight hours, which vary depending on the season and light conditions. Some tours, such as Helitour Baires Sunset and Helitour Tigre Sunset , have special schedules depending on the nature of the experience. Since we do not have on-site staff at the departure point, flights are only carried out with prior reservation.

Question 3

Private vs. shared flights

Accepted Answer

The helicopters have a capacity for 3, 4, and 6 passengers, depending on the model. Unless a private flight is specifically requested upon reservation, scenic flights or helitours may be shared with passengers occupying the remaining available seats.

Question 4

Minimum age

Accepted Answer

There are no age limits to take a flight. However, the recommended minimum age is 2 years old. Regardless of the age, all passengers pay the same rate.

Question 5

Weight limitations

Accepted Answer

All helicopters have weight and balance limitations. The total weight of passengers must not exceed 240 kg. in the Robinson 44 (average of 80 kg. per person), 300 kg. in the Robinson 66 (average of 75 kg. per person) and 420 kg. in the Bell 206 (average of 70 kg. per person). In any case, the maximum weight allowed per person is 120 kg.

Question 6

Reservations

Accepted Answer

We take reservations within 20 days prior to the date of flight. We recommend booking a few days before your preferred flight date, so you have a preliminary weather outlook and can reduce the likelihood of adverse conditions or rescheduling. Reservations can be requested via e-mail to the address info@bahelitours.com , or via Whatsapp to the number +54 911 3080 7775 . To make the reservation, it will be necessary to pay the full amount of the service. Reservations will be confirmed by email once the payment for the service has been credited.

Question 7

Payment methods

Accepted Answer

Payments can be made in Argentine pesos (ARS) via bank transfer or cash deposit, or in US dollars (USD) with foreign credit card via Paypal (7% surcharge applies). You can also pay with a credit card issued by a local bank through a payment link or QR code (15% surcharge applies). Your bank may offer installment payments; available options and associated costs will be shown when you start the payment process. In anticipation of the delay that these transactions may imply, no payment will be recognized until the funds have been credited to the corresponding account.

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